Holiday Inn Rapid City - Rushmore Plaza, An Ihg Hotel, Rapid City

My stay at the hotel was fantastic. The rooms were clean and spacious, although there was a slight musty smell of wet dog. On the bright side, there were complimentary tea/coffee making facilities, a microwave, and a fridge provided. The service was exceptional, with accommodating and friendly staff who were great at handling any situation. The location was perfect for exploring all the sights in Keystone and the surrounding area. The dining experience was delightful, offering a fabulous assortment of breakfast foods. Overall, a great value for a memorable stay.

The hotel offered clean, large, and comfortable rooms with a nice gym facility; however, there was a musty smell despite running fans. The service was polite and helpful, managing crowds exceptionally well. The location was convenient, especially for exploring the downtown area, although some upgrades were needed. The dining experience was good with generous servings, and the facilities were enjoyable.

My stay at the hotel was absolutely fantastic! The rooms were perfect for my needs, with a portable lift and a bed raised to rest on casters, a generously sized bathroom with a roll-in shower, and the customer service was top-notch. The hotel was great, very large, and had all the facilities I would expect in a USA hotel. Being near the ballroom was a nice touch.